Terms of Service

Terms of service

By using fervaku.com or placing an order, you agree to provide accurate information, use the site lawfully and review the terms applying to your purchase.

Orders

An order may be verified, declined or cancelled for stock, pricing, payment, security, destination or delivery reasons.

Product presentation

Colours, scale and surface appearance can differ across screens, lighting and camera perspective.

Responsible use

Follow the exact product instructions. Pool floats are not lifesaving devices and require active adult supervision.

Availability and errors

We may correct clear content or pricing errors while respecting applicable consumer rights.

Support and documentation

Keep your order confirmation, product packaging and photographs until the order is complete and any concern has been resolved. When contacting us, provide the order number and relevant details so the request can be reviewed accurately. We answer questions using the information available for the specific product and order.

Business information

Beijing Aier Wenda Technology Co., Ltd.
Room 11-1041, 4th Floor, Building 2, No. 55 Xinhua North Road, Tongzhou District, Beijing, China (Cluster Registration)
Email: service@fervaku.com