Shipping & Delivery Policy

Shipping and delivery

For eligible United States orders, standard shipping is $7.95 below $45 and free at $45 or more. Final eligibility and charges are confirmed at checkout.

Order processing

Orders may require payment verification, inventory allocation and packing before carrier handoff.

Tracking

Tracking information is provided when available. Carrier scans and estimates can change.

Address accuracy

Review the recipient name, unit number, street, city, postal code and country before payment.

Marked delivered

Check safe locations and nearby recipients, then contact the carrier and service@fervaku.com promptly.

Support and documentation

Keep your order confirmation, product packaging and photographs until the order is complete and any concern has been resolved. When contacting us, provide the order number and relevant details so the request can be reviewed accurately. We answer questions using the information available for the specific product and order.

Business information

Beijing Aier Wenda Technology Co., Ltd.
Room 11-1041, 4th Floor, Building 2, No. 55 Xinhua North Road, Tongzhou District, Beijing, China (Cluster Registration)
Email: service@fervaku.com