Privacy Policy

Privacy at Fervaku

We use personal information needed to operate the storefront, process purchases, deliver orders, answer support questions, prevent fraud and meet legal obligations.

Information used

This can include contact, delivery, order, device, transaction and support-message information.

Service providers

Necessary information may be shared with Shopify, payment processors, fulfillment partners, carriers, analytics or security services.

Choices and rights

Depending on location, you may request access, correction or deletion and control certain communications.

Security

No online system is risk-free. Do not send passwords or full card numbers by email.

Support and documentation

Keep your order confirmation, product packaging and photographs until the order is complete and any concern has been resolved. When contacting us, provide the order number and relevant details so the request can be reviewed accurately. We answer questions using the information available for the specific product and order.

Business information

Beijing Aier Wenda Technology Co., Ltd.
Room 11-1041, 4th Floor, Building 2, No. 55 Xinhua North Road, Tongzhou District, Beijing, China (Cluster Registration)
Email: service@fervaku.com